PR Marmot support

What PR Marmot is

PR Marmot is a dashboard for your GitHub pull requests, for Mac, Linux and iPad. It never changes anything on GitHub. It shows what is waiting for your review, what is blocked, and what changed since you last looked, with a plain-language Note on each row: it reads GitHub and opens links, while reviewing, commenting and merging stay on GitHub.

The desktop setup guide covers installing and signing in on Mac and Linux. For iPad, see PR Marmot for iPad and the help below.

PR Marmot for iPad

Download PR Marmot for iPad on the App Store. It runs on iPadOS 17.2 or later and reads your GitHub account directly from the iPad. No Mac is required; it is not an iPhone app.

Signing in. Sign in with GitHub shows an eight-character code to enter at github.com/login/device; the token goes straight into the iPad's Keychain and PR Marmot never sees your password. You can paste a personal access token instead, and a GitHub Enterprise Server host needs one. Settings → Disconnect removes the token from the iPad; the privacy policy lists everything it removes and what it leaves.

The trial and the purchase. Free for 7 days, then one purchase. No subscription. No automatic charge. When the seven days end, nothing is billed and the board locks until you buy. Your settings, watches and cached boards stay on the iPad while it is locked, and everything carries on when you buy. The price is the one the App Store shows for your country.

One trial, one purchase, every iPad. Start 7-day trial shows Apple's own confirmation. The App Store records when the trial began against your Apple Account. Reinstalling, disconnecting, or signing in with a different GitHub account does not start it again, and a second iPad on the same Apple Account shows the same days left. Bought once, PR Marmot works on every iPad signed in to that Apple Account. Settings → Purchase shows where you stand: the days left in the trial, Trial ended, or Bought.

Restore purchases. It is in Settings → Purchase and on the purchase screen. Use it on a new iPad, after reinstalling, or when a purchase doesn't show. It says what it found. If it finds nothing, check that the iPad is signed in to the Apple Account you bought with.

When the trial can't start. If Screen Time, or the organization that manages the iPad, blocks in-app purchases, the trial can't start and PR Marmot can't be bought on that iPad. The purchase screen says so, and Restore purchases still brings back a purchase made with your Apple Account. With Ask to Buy on, the trial or the purchase waits for approval, and PR Marmot opens as soon as it is approved. If the App Store can't be reached, the app uses the last answer it had and never locks you out because an answer is missing.

Refunds. Apple takes the payment, so refunds come from Apple, not from us. Sign in at reportaproblem.apple.com, choose Request a refund, and pick PR Marmot. Apple decides, and eligibility varies by country or region. Once Apple refunds the purchase, PR Marmot counts it as not bought.

Settings and Shortcuts. Settings holds the same options as the desktop app, including section order, refresh interval and notifications. Shortcuts offers Open queue, Open repository and Show changed pull requests, which open the board and never change anything on GitHub.

Widgets and freshness. Widgets show the last data the app synced, with its sync time. They never fetch independently, and the app does not refresh in the background. Open the app to refresh. Watches and snoozes stay on each device; they do not sync between iPads or with the desktop app.

Something wrong? Write to oliver@ideax.sk, or open an issue on GitHub. Say which iPad and iPadOS version you are on, and what you did.

Getting help

Something broken: report it through the issue forms on GitHub, or for the iPad, the iPad bug report form on GitHub. The desktop app and the PR Marmot core are open source, so an issue is the fastest route to a fix, and you can see what happens to it. The iPad interface is not open source; it is built on that same core: the code that signs in, talks to GitHub and works out each Note is public (MIT).

A feature you want: suggest it in Discussions, under Ideas, one thread per feature. If someone has asked already, give their thread a 👍; the votes help decide what gets built next.

A question rather than a bug: ask in Discussions, under Q&A. The reference answers most of the mechanical ones — refresh limits, keyboard shortcuts, the terminal CLI, and where the app keeps its files.

Prefer email, or reporting something you would rather not post in public: write to oliver@ideax.sk.

What to expect

Support is in English.

PR Marmot is made by one person, so there is no response-time promise here that could be kept. Issues and questions are read; a clear report with the app version and what you did is the one that gets fixed first.